Privacy policy

This policy explains what personal information Pyaarse ("we", "us") collects when you use pyaarse.net, why we collect it, and the choices you have. We follow India's Digital Personal Data Protection Act, 2023.

What we collect

• When you place an order: your name, email address, WhatsApp number, shipping address and any order notes.
• When you create an account: your name, email address and password. Passwords are stored securely by our login provider; we never see them.
• While you shop: your cart is kept in your own browser, and your wishlist is saved to your account if you are logged in.
• Cookies: we only use the cookies needed to keep you logged in. We do not use advertising or tracking cookies.

How we use it

• To process, pack and deliver your order.
• To send you a UPI payment QR and order updates on WhatsApp.
• To email you an order confirmation.
• To answer your questions and handle returns or complaints.

We do not sell your personal information, and we do not use it for advertising.

Who we share it with

We share only what each service needs to do its job:

• Supabase stores our database and handles logins.
• Resend sends our order emails.
• Telegram delivers new-order alerts to our own team.
• WhatsApp carries our payment and order messages to you.
• Courier partners receive your name, phone number and address to deliver your parcel.

We may also disclose information if the law requires it.

Payments

You pay with your own UPI app. We do not receive or store your card, bank or UPI PIN details.

How long we keep it

We keep order records for as long as we need them for accounting and legal requirements. You can ask us to delete your account at any time.

Your rights

You can ask to see the personal information we hold about you, correct it, or have it deleted, and you can withdraw your consent. To do any of these, email us at the address on our Contact page. We will reply within 30 days.

Grievance officer

If you have a concern about how we handle your data, contact our grievance officer through the email address on our Contact page.

Changes to this policy

If we change this policy, we will update the date at the top of this page.